With over forty years of combined experience working with asthma and allergy patients, our dedicated and courteous staff will handle your visits to our offices in a friendly and efficient manner. Phones are answered promptly and urgent issues are dealt with quickly. Care is taken to understand and accurately record and relay messages between patient and doctor. Our staff will be as accommodating as possible when scheduling office visits, arranging same day appointments whenever feasible for acutely ill patients. Requests for medication refills are taken care of as soon as possible.
Our friendly and caring nurses and medical assistants will clearly and patiently explain procedures and instruct patients on proper technique in performing pulmonary function tests and the use of various devices and medications. Efforts are made to allay any apprehension about skin testing by explaining the methods and devices used and what to expect after the tests are applied. Patients on immunotherapy receive their injections quickly and all personnel are vigilant for symptoms of possible adverse reactions while patients are under observation.
Our front desk workers will assist patients in scheduling hospital, radiological, or laboratory tests. They will also make sure patient information and insurance plans are updated at each visit to ensure accurate and timely processing of claims. Follow up appointments with the doctor can be scheduled and a reminder will be sent to the patient prior to the appointment date. Patients are always encouraged to call our office if they have questions or concerns and everyone does their best to resolve any issues that arise.
